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Customer Data and Privacy: The Insights You Need from Harvard Business Review
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Customer Data and Privacy: The Insights You Need from Harvard Business Review

by Harvard Business Review, Timothy Morey, Andrew Burt, Christine Moorman, Thomas C. Redman
September 2020
Beginner to intermediate
176 pages
2h 20m
English
Harvard Business Review Press
Audiobook available
Content preview from Customer Data and Privacy: The Insights You Need from Harvard Business Review

 

8

HOW BLOCKCHAIN CAN HELP MARKETERS BUILD BETTER RELATIONSHIPS WITH THEIR CUSTOMERS

by Campbell R. Harvey, Christine Moorman, and Marc Toledo

Blockchain has important implications for marketing and advertising. But according to The CMO Survey, only 8% of firms rate the use of blockchain in marketing as moderately or very important.1

Blockchain technology is not well understood and is subject to a lot of hype. This combination creates a natural barrier to entry and has likely caused marketers to take a wait-and-see approach. However, there are many reasons to invest the time now to understand the technology and begin exploring specific marketing applications for your industry. Like digital platforms, social media, martech, fintech, and numerous ...

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Publisher Resources

ISBN: 9781633699878