September 2020
Beginner to intermediate
176 pages
2h 20m
English
book
Customer Data and Privacy: The Insights You Need from Harvard Business Review
by Harvard Business Review, Timothy Morey, Andrew Burt, Christine Moorman, Thomas C. Redman
Content preview from Customer Data and Privacy: The Insights You Need from Harvard Business Review
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Introduction
TRUST
The New Competitive Advantage
by Timothy Morey
Imagine you’re a parent taking your teenage daughter to a beach volleyball training session. As you’re getting ready to leave the house, you ask Alexa about the weather. You punch the address into Google Maps to check traffic conditions; your Tesla Model 3 knows where you’re going and who’s driving. En route, license plate scanners assess tolls and track your progress. On arrival, you pay for street parking with the ParkMobile app and use the Starbucks app to pick up coffee. You’re not even two hours into a Saturday morning and already Amazon, Google, Tesla, the local government, AT&T, a parking app provider, Starbucks, Apple, and a payment provider know where you are and ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.