CONTENTS
1 THE COMPELLING NEED FOR DATA WAREHOUSING
ESCALATING NEED FOR STRATEGIC INFORMATION
FAILURES OF PAST DECISION-SUPPORT SYSTEMS
History of Decision-Support Systems
Inability to Provide Information
OPERATIONAL VERSUS DECISION-SUPPORT SYSTEMS
Making the Wheels of Business Turn
Watching the Wheels of Business Turn
Different Scope, Different Purposes
DATA WAREHOUSING—THE ONLY VIABLE SOLUTION
A New Type of System Environment
Processing Requirements in the New Environment
Strategic Information from the Data Warehouse
A Simple Concept for Information Delivery
EVOLUTION OF BUSINESS INTELLIGENCE
BI: Data Warehousing and Analytics
2 DATA WAREHOUSE: THE BUILDING BLOCKS
DATA WAREHOUSES AND DATA MARTS
Top-Down Versus Bottom-Up Approach
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