Delegation & Supervision (The Brian Tracy Success Library)

EIGHTEEEN

Identify the Four Personality Types

WHEN I WAS going through some medical issues a couple of years ago, I was eager to understand my condition and kept asking about the likely outcomes of each available treatment, drug, or other course of action. Soon I began to notice that almost every medical professional I spoke with repeated the same statement: “Everybody’s different.”

In the world of work, these words are true as well. “Everybody’s different.” The natural tendency of managers, being distinct personality types themselves, is to treat other people as if they are exact replicas of themselves. However, effective management requires “personality flexibility.” You have to change your personality and your approach depending on the person ...