Design for Community: The Art of Connecting Real People in Virtual Places

Index

A

Abbe Don Interactive, xxvi

About, 93

Adobe support system, 223–224

advertising, email lists and, 193

age requirements as barrier to entry, 176

altavista.com, 143

Alt.sense (altsense.net), 45

Amazon (amazon.com), xxii, 229–232

About You, 271–272, 273

“be right back” screen for, 195

book reviews on, 229–230, 239

Customer Reviews, 235

Discussion Boards, 235

Friends & Favorites, 230–232, 236, 237–238

future features, 240–241

Listmania!, 230, 235, 240

Purchase Circles, 235, 238

Wishlists/Shopping Lists/Gift Registries, 235

Ambassadors, 164–165

American Online, 153, 288

purchase of Netscape by, 244

announcement lists, 194–195

common formula for, 198–199

anonymous users

posting by, 131, 144, 145, 190

problems with, 119–120

anti-commercial web, ...