May 2017
Intermediate to advanced
348 pages
7h 53m
English
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Chapter 15. Use Case Definition and Exploration
Successful engineering is all about understanding how things break or fail.
—HENRY PETROSKI
CHRIS MESSINA REALLY WANTS to take a vacation to Cancun with his family. Chris works as a DevOps manager in a midsize company in San Francisco. His partner in life has already bought the tickets and booked the hotel, so Chris just has to complete two simple tasks: get approval from his manager, and find fun things to do during the vacation. Here is where our use case begins.
Our task is to build two bots that will help Chris take this vacation:
- PTOBot
The PTO (paid time off) bot will help Chris secure his manager’s approval to take a vacation.
- VacationBot
The vacation bot will help Chris find fun things to do while in Cancun.
Both bots are provided by PTO-IT, which is a leading software provider in the field. Both bots share the same infrastructure and will provide Chris with a state-of-the-art seamless experience wherever he is.
The marketing and product departments of PTO-IT have done their research, and have come up with the following insights regarding the bots:
- Audience
Adults aged ~25–55, tech-savvy, tend to shop online, early adopters.
- Business model
PTOBot will be an extension of the paid service already provided by PTO-IT, a widely distributed solution with high-tech companies. VacationBot will be a new experiment of PTO-IT in an effort to venture into the consumer landscape and generate revenue from referral fees.
- Features
The marketing department ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.