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Designing Bots
book

Designing Bots

by Amir Shevat
May 2017
Intermediate to advanced
348 pages
7h 53m
English
O'Reilly Media, Inc.
Content preview from Designing Bots

Index

A note on the digital index

A link in an index entry is displayed as the section title in which that entry appears. Because some sections have multiple index markers, it is not unusual for an entry to have several links to the same section. Clicking on any link will take you directly to the place in the text in which the marker appears.

A

A/B testing, Continuous Improvement
abuse (error handling), Feedback, Error Handling
account binding, Teaching the User How to Use the Bot
acknowledgment in conversations, Priming the User to Give the Right Information, Proactivity
action stage (habit-forming process), First Impression, First Impression
Adler, Mortimer, Conversation Scripting
ad serving, Subscription
affordance (design principle), Connecting It All Together
Agile methodology, Identity Consolidation
AI (artificial intelligence)
about, Artificial Intelligence
bot design elements, Breaking Down Bots, Poncho
conversation management, Breaking Down Bots, Natural Language Understanding
entity extraction mechanisms, Entity extraction
future trends in, Will Bots Replace Apps?
image recognition, Breaking Down Bots, Conversation Management
learning from bot mistakes, Keeping It Consistent
natural language understanding, Breaking Down Bots, Artificial Intelligence, Context
not using, Sentiment Analysis
prediction, Breaking Down Bots, Image Recognition/Computer Vision
sentiment analysis, Breaking Down Bots, Prediction
services supporting, Artificial Intelligence (AI) Services
training bots online and, Humans ...
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Publisher Resources

ISBN: 9781491974810Errata Page