Book description
Looking for efficiency gains in your business? If you’re a business analyst, this practical guide will show you how to design effective business process management (BPM) applications. Every business uses business processes—these everyday tasks help you gain and retain customers, stay profitable, and keep your operations infrastructure functioning.
BPM specialists Christine McKinty and Antoine Mottier show you step-by-step how to turn a simple business procedure into an automated, process-based application. Using hands-on examples, you’ll quickly learn how to create an online process that’s easy to use. Each chapter builds on earlier material.
Table of contents
- Preface
- 1. Recognizing Your Business Processes
- 2. Preparing Your System
- 3. Getting Started
- 4. Managing Starts and Stops
- 5. Assigning Tasks
- 6. Using Data
- 7. Creating Process Forms
- 8. Managing Decisions
- 9. Planning for Escalations and Exceptions
- 10. Building the Application
- 11. Managing Interruptions
- 12. Connecting to Other Systems
- 13. Finishing the Application
- 14. Deploying the Application
- Index
Product information
- Title: Designing Efficient BPM Applications
- Author(s):
- Release date: March 2016
- Publisher(s): O'Reilly Media, Inc.
- ISBN: 9781491924716
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