Chapter 1. Recognizing Your Business Processes
Maybe your business does not run on coffee, but it certainly runs on something. Whether it’s parts for manufacturing, information, or simply money, if your processes are not efficient, you either need to keep a large surplus or risk running out.
This book is all about designing efficient business process applications. The first step is understanding what your business processes are. This chapter defines what a business process is, introduces the Business Process Model and Notation standard, and presents some examples of typical business processes. At the end of the chapter, you will be able to recognize the business processes that you use in your organization.
What Is a Business Process?
A process is a sequence of tasks. Every task is an action, and is carried out by a person or by some automatic system. All processes share certain characteristics:
- Interaction over time
- A chronological relationship between tasks, with due dates and sequencing, but not a schedule.
- Multiple actors
- More than one person or automatic system must complete tasks for the whole process to be successful. ...
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