Designing Efficient BPM Applications

Preface

Every business uses business processes. These are the everyday tasks you do to obtain and keep customers, maintain a competitive edge, and stay profitable. They are also the tasks that keep the lights on, the coffee machine filled, your phones connected, your payroll run, and your bills sent. This book takes an example that is familiar to all businesses, and shows how you can automate it and turn it into a process-based application. The step-by-step approach, with hands-on examples, leads you through the creation of an online process that is easy to use. With an efficient and repeatable process, you save time and money so you can concentrate on what your business is really about.

Audience

You are a business analyst who is looking for efficiency gains for your business. You have skills in designing workflows and understanding human interactions with processes. You do not necessarily have programming skills, but you know the kind of things that a programmer can do. Where a script or program is needed, the book contains an example that you can copy.

How to Use This Book

The book is a step-by-step guide to creating a process-based application, and each chapter builds on earlier chapters. Read the chapters in order. In each chapter, follow the instructions to develop your application. 

First you will create a prototype of the application page using some dummy data. Then you will create the most frequent use flow in a process, and define the data model. After using some temporary ...