Index

OA: Online appendix

OC: Online chapter

A

A/B testing, 89

About Face (Cooper), 146, 289

ads

Amazon.com, 102103

animation, 91, 98

best practices, oa9–oa10

borders, 88

cannibalization, 100102

competitors, 100102

content, 8893

control, 103

design, 103

eyetracking, 9596

hosting, 99

integration, 8688

interaction, 9596

internal merchandise, 102103

no search results page, 15, 103106

relevance, 9495, 104

SERP

best practices, 85109

relevance, 98

specificity, 103

style, 98

text, 104

toxicity, 94

AdSense, 8588

AI. See artificial intelligence

Ajax

carousels, 191

UI, 125, 138

Alertbox, 6

All Categories, 1215

alpha TV, 295

alphanumeric string correction, 40

Amazon Mobile, 265

Amazon Remembers, 263

Amazon.com, 55

ads, 102103

aspirin, oc3

autocomplete, 250251

carousels, 192

categories, 176

content, 190

filtering, 115

groups, 189

help landing page, oc8

hierarchical breadcrumbs, 203

historical breadcrumbs, 199

home page, 186, 249, 252253

iPhone, 263, 270271, 272

item-to-item collaborative filtering, 248253

More Like This, 186187, 189

no search results page, 11, 13

numeric sliders, 136

partial match, 13

queries, 11, 126

Related Searches, 172173

relevance, 251

SERP, 251252

sorting, 158

Status Bar Drop-Down Menu, 277278

undo, 118119

Ambient Findability (Morville), 243

AND

keywords, 231

search engines, 104

Angry Birds, 276277

animation, 91, 98

Any, 136

Ariba Discovery Network, 199200

artificial intelligence (AI), 317

aspirin, oc2–oc4

attributes

breadcrumbs, 199

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