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Designing Web Usability by Jakob Nielsen

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Chapter 6. Accessibility for Users with Disabilities

The Americans with Disabilities Act and similar laws and regulations in other countries often mandate equal access to computer systems for users with disabilities. In particular, there will often be a legal obligation to facilitate intranet use by disabled employees who may not be able to do their job if they cannot access their company’s internal websites.

In addition to regulatory compliance and common human decency, ...

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