CHAPTER 4

Data in the Hands of Many

The Disruptive Innovation Customers’ Expectations (DICE) model and theory provides business leaders with tremendous amounts of guidance to identify and to target new growth in the 21st-century with disruptive innovation and digital transformation: models, strategies, tactics, frameworks, methods, and approaches. Unfortunately, it cannot generate customer data. Investing in a data acquisition strategy is completely in the hands of business leaders. Digital transformation is the business renovation that allows data and technology to inform decisions and to generate business outcomes. Without digital transformation, machine learning, data-enabled learning, edge-computing, and predictive analytics are impossible. ...

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