October 2000
Intermediate to advanced
208 pages
3h 44m
English
Content preview from Don’t Make Me Think!: A Common Sense Approach to Web Usability
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Chapter 10. Usability Testing: The Movie: How to do Your Own Testing
I don’ like the colors. | ||
| --WHAT YOU CAN COUNT ON AT LEAST ONE USER SAYING IN EVERY USABILITY TEST | ||
This chapter explains how to conduct a test if you’re the facilitator and what to look for if you’re an observer.
What to do if You’re the Facilitator
If you’ve never conducted a usability test, the main thing you need to know is that you should just relax, because there’s not much to it. Your responsibility is to tell the users what you want them to do, to encourage them to think out loud, to listen carefully to what they have to say, and to protect them.
Here’s a list of the things to keep in mind. If you read this list and the sample session that follows it, you’ll be ready to start ...
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