Index
A
addressing guests properly, 35
Americans as fast-talkers, 40
arrangements, pre-planning, 100–101
Asia and small talk, 42
Asia, e-mailing to, 93
attachments, sending large, 95
and formal events, 178–179
and gender issues, 156–159
issues, 176–179
tips, 179–180
when traveling, 203–204
attire,
men’s, 164–169
women’s, 169–175
audience
is talking, 134
looks bored, 134
audience,
engaging your, 131
knowing your, 93
B
barriers, breaking down, 18
body language, 21
bad, 17
books and small talk, 47
boss, introducing the, 36
Boston College, 26
breadbasket, the, 112–113
business card, 22
exchange, 198
tips, 191
business card, 181–191,
choosing your, 182–184
how to present, 185–186
how to receive a, 186–187
when to exchange, ...
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