Additional Resources
Books
Alldessandra, Tonoy, Ph.D., and M.J. O’Connor, Ph.D. Know Your Customer. The Platinum Rule.
Fisher, Seymour, Ph.D. Body Language.
Hall, Edward T Beyond Culture.
———. The Hidden Dimension.
———. The Silent Language.
Miller, Robert B., and Gary A. Willum, with Alden M. Hayash. The 5 Paths to Persuasion.
Riso, Don Richard, and Russ Hudson. Discovering your Personality Type.
Tieger, Paul D. and Barbara Barron. Speedreading People.
Walters, Barbara. How to Talk with Practically Anybody about Practically Anything.
Weill, Sandy. The Real Deal: My Life in Business and Philanthropy.
Websites
Business Travel News. A publication focused on the news and trends in global business travel.
DISC. A series of assessments ...
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