Chapter 1. The Big Picture

Happy the [person] who still can hope

To swim safely in this sea of error

What we need we don’t really know

And what we know fulfills no need at all

(Johann Wolfgang von Goethe, Faust Part 1)

Digital enterprise, the Fourth Industrial Revolution, lean enterprise—today’s literature teems with exhortations to transform from the old to something new. How are you responding? Do you have your digital strategy in place? How do you plan to “realize” that strategy? Is your enterprise getting incremental outcomes in a world of exponential opportunities? Whether your goals are for your organization to become a digital enterprise, foster widespread innovation, or implement a digital strategy, is your transformation vision thwarted ...

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