May 2014
Beginner
208 pages
3h 2m
English
book
Emotional Intelligence: Managing emotions to make a positive impact on your life and career
by Gill Hasson
Content preview from Emotional Intelligence: Managing emotions to make a positive impact on your life and careerBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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5Managing Emotions by Being Assertive
Assertiveness is an inherent part of being emotionally intelligent; assertiveness is a permanent and inseparable quality of emotional intelligence.
Just as emotional intelligence is concerned with being able to identify and manage your feelings, being assertive also involves identifying and managing your feelings. In direct, honest and appropriate ways.
Imagine that your manager has criticized a specific piece of your work and has made unkind remarks about it. Not telling your manager that you are offended by her remarks because you don't want it to appear that you are over-sensitive, not only leaves you feeling upset with your manager but frustrated with yourself for not expressing your feelings. You tell ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.