Planning and Preparation
Incident response does not exist in a vacuum. Its successful implementation rests on policies and procedures, plans, drills, staff training and experience, and proper equipment. Although this chapter will focus on the pragmatic aspects of planning and preparation, you should review and follow the policies and procedures unique to your organizational unit. Many organizations have well-developed incident-response plans and flowcharts that define various incident types, as well as types of response. Furthermore, you should strive to continually build your knowledge and skills as well as to obtain and use the best hardware and software your budget can support. Finally, even though we are all busy, you should take the time ...
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