Chapter 6. User Adoption
You can have all the right people on your ECM team, have support from the Executive suite and all your ECM components in place, but still fail to meet the goals that drove the decision to move forward with SharePoint in the first place. In this chapter, we will talk about how to maximize user adoption and sell the benefits of ECM throughout the project by having a clear understanding of the tangible and intangible aspects of having a community of users who love SharePoint.
Least common denominator
You are only as good as your least common denominator; in the case of your SharePoint ECM solution, the least common denominator is the user. To illustrate this point, we will use Coho Winery as an example. The project team has ...
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