60 Essentials of Cloud Computing
4.4.4.1 Issues
The following are some aspects in the community cloud that changed
because of the outsourced nature of the community cloud:
1. SLA: The SLA is between the group of organizations and the service
provider. The SLA here is stringent as it involves a third party. The
SLA here is aimed at a fair share of resources among the organiza-
tions. The service provider is not responsible for the technical prob-
lems within the organization.
2. Network: The issues related to the network are same as the on-site
community cloud, but here the service provider is outsourced and
hence organizations are responsible for their own network and the
service provider is responsible for the cloud network.
3. Performance: The ...