Subject Index
Entries in bold refer to key terms, which are listed at the end of each chapter.
“80/20” principle, 171
401(k) plans, 121
2009 Recovery Act, 72
A
Absolute advantage, 54
Accounting, 228
computers and, 233
Accounting cycle, 232
Accounting equation, 233
Accounting identity, 233
Accounts receivable, 265
Accrual accounting, 238
Accrued wages, 232
Acid-test ratio, 238
Active listening, 140
Activity ratios, 239
Advertising
product life cyle and, 199
Affective conflict, 137
Affinity programs, 174
Affirmative action programs, 118
Age, 170
Age Discrimination in Employment Act (1967) (ADEA), 23, 24
Age diversity, 9
Agents, 188
Aging population, 9
Americans with Disabilities Act (1990), 23, 24, 118
Analytic production process, 149
Angel investors, 89
Antispyware, 221
Application service provider (ASP), 222
Application software, 217
Apprenticeship training, 119
Approaching customers, 202
Arbitration, 126
Assembly line layout, 152
Assembly line process, 150
Asset intensity, 264
Assets, 232
Audiences, 138
Autocratic leadership, 103
Automatic merchandising, 189
Automation, 156
B
Backups, 221
Balanced budget, 46
Balance of payments, 55
Balance-of-payments deficit, 55
Balance-of-payments surplus, 55
Balance of trade, 55
Balance sheet, 234
Bank alliances, ...
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