FOREWORD

Results that matter. That phrase is significant for CCL. We specialize in leadership development—only leadership development—and do so to help individuals, teams, organizations, and communities achieve the results that matter to them. It is our mission to advance the understanding, practice, and development of leadership for the benefit of society worldwide. Our mission and our commitment to results that matter demand that we proactively evaluate our leadership-development initiatives thoroughly so that we can understand what makes them most effective and gives them maximum impact for the long term. This approach to evaluation requires complex, multifaceted, longitudinal designs and methods that are culturally and contextually appropriate ...

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