August 2017
Beginner
168 pages
4h 2m
English
book
Everyday Coaching: Using Conversation to Strengthen Your Culture
by Lisa Nabors, Virginia Bianco-Mathis
Content preview from Everyday Coaching: Using Conversation to Strengthen Your Culture
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Appendix Dialogue in Action
Let’s revisit the role play between Paul and John from chapter 1. In it, Paul uses language to create a safe space where John can share his frustrations. Paul demonstrates active listening and powerful questioning to support John in thinking through his frustration. He helps him identify skills that he’s used in the past that he might apply in this situation. Notice the rhythm and tone of the conversation. See the inserted notes, highlighting the power of dialogue.
Paul: John, you look frustrated or annoyed, I can’t tell which. Are you having problems with the project team? Establishes coaching context; no negative judgment; positive intent and questioning.
John: Is it that noticeable? I guess it is written all over ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.