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Changing the Conversation

Changing the language you use with others can build relationships, strengthen communication, increase the speed of work, and create higher-quality results. The right conversations contribute to curiosity, learning, and action. Consider the following coaching examples and note how they illustrate the seven Cs.

Imagine you are a director within an IT company and you decided several months ago to work with a coach. You and your team work very well together, but you realized you would like to improve in the areas of delegation and making feedback stick. Because your company allows directors and senior leaders to obtain an outside coach from a pool of pre-identified resources, you interviewed two possible coaches based ...

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