Everyday Coaching: Using Conversation to Strengthen Your Culture
by Lisa Nabors, Virginia Bianco-Mathis
Introduction
Three years ago, we had completed a pilot of a special coaching program with Seyfarth Shaw LLP, a major international law firm. We were collating the measurement data and found ourselves marveling at the incredible results. The ripple effect of the program went well beyond our expectations and those of the client. So why was it so successful?
We created an internal cadre of coaches beginning with a one-day coaching boot camp. These coaches were top partners in the firm who took a day away from their many clients and court cases to learn basic coaching skills. Armed with job aids, guidelines, sample scenarios (both written and video), and an expert coach to call on every month, each attorney took on two coachees for eight months. ...
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