February 2013
Intermediate to advanced
160 pages
4h 33m
English
Real-world users are not, on the whole, an orderly lot. They do things willy-nilly, not respecting the flow of actions that the designers intended them to follow in any given software application.
When using a Web application, people have a distressing tendency to use the Back and Forward buttons in the browser without regard for whether or not a web application supports navigating through the browser history. They don’t always bother to log in before clicking on a bookmark for a page that requires authentication. Given an Undo and Redo capability, users undo then redo a series of edits any number of times. They copy and paste contents from one program into another without regard for whether or not ...
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