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Exploring Management, Third Edition by John R. Schermerhorn, Jr.

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Subject Index

A

Absenteeism, 299

Accommodation, 352, 353

Accountability, 6

Achievement, as need, 310, 428

Acquired needs, 310

Active listening, 371372

Affiliation, as need, 310, 311

Affirmative action, 234, 388389

After-action review, 135

Age discrimination, 235

Age Discrimination in Employment Act, 235

Agenda setting, 14

Agreeableness, as Big Five personality trait, 290, 291

Ambition, 283, 301

Americans with Disabilities Act, 235

Amoral managers, 69

Analytics, 45

Anchoring and adjustment heuristic, 103

Angel investors, 440

Antitrust laws, 409

Armed conflicts, 415

ASP (application service provisioning), 164

Assertiveness, as project GLOBE cultural dimension, 397

Assessment centers, 240

Asset management, 149, 150

Attitudes, 297298

Attribution, 287

Authoritarianism, 292

Autocratic leaders, 263

Automakers, 158, 161, 163, 187188, 407

Autonomous work groups, 337

Availability heuristic, 103

Avoidance, 352, 353. See also Withdrawal behaviors

B

B2B business strategies, 164

B2C business strategies, 164

Baby Boomers, 35, 209, 375

Balanced scorecard, 150

Bankruptcy, 161

Bay of Pigs invasion, 351

BCG Matrix, 171

Behavioral decision model, 95

Behavioral management, 3843

Benchmarking, 125126

Benefit corporations, 431

Best practices, 126

Biculturalism, 388

Big Five personality traits, 290291

Big Mac index, 412

Black Enterprise magazine, 426

The Blind Side (movie), 55

Boards of directors, 6, 321

Boards of trustees, 6

Bona fide occupational qualifications, 234

Bossnapping, 294

The Bourne ...

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