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Exploring Management, Third Edition by John R. Schermerhorn, Jr.

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A survey at the University of New Hampshire showed that65% of business students sent text messages during classes; 49% felt guilty about it; 36% said it should be prohibited.

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15

Communication: Listening Is the Key to Understanding

Management Live

Communication/Networking and The Devil Wears Prada

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YOUR CHAPTER 15 TAKEAWAYS

  1. Understand the nature of communication and when it is effective.
  2. Identify the major barriers to effective communication.
  3. Discuss ways to improve communication with people at work.

Who wears Prada? In the hit movie The Devil Wears Prada there is no doubt that it is Miranda Priestly (Meryl Streep). She's quite a contrast to her new assistant Andrea Sachs (Anne Hathway). “Andy” is clearly out of her element when it comes to working in the fashion industry. As an assistant to the demanding Miranda, editor-in-chief of Runway magazine, she frequently finds herself assigned to impossible tasks.

In one scene Andy is sent to retrieve sketches from designer James Holt (Daniel Sunjata) and gets buried in a party. She meets famed writer Christian Thompson (Simon Baker), and their conversation centers on career talk. But it's easy to see that Thompson has other motives. While Andy recognizes this to a degree, she also realizes this relationship could have real value in ...

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