October 2026
Intermediate
256 pages
10h 2m
English
Content preview from Family Business Dynamics in Unpredictable Contexts
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Chapter 6 The Infinite Game of Management: On the Paradoxical Task of Continuously Addressing Self-Generated Problems - A Case Study on Implementing Lean Management
Peter Dietrich
Christina Hinz
Abstract
This article examines organizational change from a systems theory perspective, arguing that different management concepts generate not only solutions but also certain problems. Drawing on a case study of Lean Management implementation in an Austrian medium-sized industrial company, the analysis is based on six semi-structured interviews, internal documents, and observational data. The findings show that Lean improved transparency, process stability, and cross-departmental coordination. At the same time, it produced unintended consequences, ...
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