Leadership is the art of dealing with human nature.... It is the art of influencing a body of people by persuasion or example to follow a line of action. It must never be confused with drivership...which is the art of compelling a body of people by intimidation to follow a line of action.
—NORMAN COPELAND, PSYCHOLOGY AND THE SOLDIER, 19421
The CPIC planning and selection phases together provide the framework for formulating an agency’s IT budget, structuring its IT portfolio, and reviewing and managing the portfolio’s performance. The planning and selection processes are both essential because they lead to the formulation of an IT portfolio that the agency will “own” for years to come.
The planning ...