1.1 The evolving data landscape1.2 Why first-party data matters more now1.3 Understanding the data ecosystem1.3.1 Zero-party data1.3.2 First-party data1.3.3 Second-party data1.3.4 Third-party data1.3.5 From zero to third: Strategic recap and key takeaways1.4 Many faces of first-party data1.4.1 Behavioral data1.4.2 Psychographic data1.4.3 Transactional data1.4.4 Engagement data1.4.5 Contextual data1.4.6 Technographic data1.4.7 Beyond these six faces of first-party data1.5 Challenges of first-party data1.5.1 Unifying diverse data streams1.5.2 Privacy-centric approach1.6 Opportunities of first-party data1.6.1 Acquisition, cross-sell and upsell, retention and churn winback1.6.2 Generative AI and machine learning