Fixing Feedback

ACKNOWLEDGEMENTS

Writing this has cemented how passionate I am about what I know. It has held me to account to be the person I challenge others to be.

Matt Church and Pete Cook — you made me do it! Thank god you did. Thank you to those leaders and mentors who lead from the space that I admire and have helped shape who I am today. Paul Jury and Tim Orton are two of the most authentic leaders I have had the privilege of working for. Geoff Morgan stayed close and reminded me that the human side of leadership wins over strategy every time. Thank you to mentors and friends like Gabrielle Dolan and Annie Layton, who challenge me in a way that inspires rather than tells. Great women who are authentic and walk the talk.

It's not just the obvious people I'm grateful for. Those who don't demand attention through their title or position have taught me just as much. Thank you to the grumpy guy at the drycleaner it took me six years to get a smile from; to the lady at the local coffee shop who always asked how I was, and meant it. Special mention to John Douglas and Caroline Thurling for your professional wisdom and personal support. I will always be grateful.

Thank you to my clients, many of whom I am now lucky to call friends. It's been such a great ride. I am blessed to do work I love with people I value and enjoy, and I don't take it for granted.

High-five and much gratitude to Lucy Raymond from Wiley, for believing in this book and helping me to get the message out there.

And to ...