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Focusing on Your Customer
book

Focusing on Your Customer

by Harvard Business School Press
November 2010
Intermediate to advanced
112 pages
1h 21m
English
Harvard Business Review Press
Content preview from Focusing on Your Customer

Copyright

Copyright 2011 Harvard Business School Publishing

All rights reserved

No part of this publication may be reproduced, stored in or introduced into a retrieval system, or transmitted, in any form, or by any means (electronic, mechanical, photocopying, recording, or otherwise), without the prior permission of the publisher. Requests for permission should be directed to permissions@hbsp.harvard.edu, or mailed to Permissions, Harvard Business School Publishing, 60 Harvard Way, Boston, Massachusetts 02163.

First eBook Edition: November 2010

ISBN: 978-1-4221-2975-3

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Publisher Resources

ISBN: 9781422172599