Fundamentals of Management, 11/e

V

• valence, 389

• Valeo Klimasystemme GmbH, 512

• validity, 275–276

• value chain, 504

• value chain management (VCM), 503–504. See also operations management

  • attitudes of the organization, 506e, 508

  • benefits of, 505

  • business model, 505–506

  • collaboration, 505–506, 506e

  • coordination, 505–506, 506e

  • cultural attitudes, 508e

  • culture of organizational, 506e, 508

  • employees and, 506e, 507–508

  • goals, 504–505

  • human resources and, 507–508

  • leadership and, 506e, 507

  • obstacles, 508–509

  • organizational barriers, 508e

  • organizational processes, 506–507, 506e

  • people as obstacle, 508e

  • required capabilities as obstacle, 508e

  • technology investment, 506

• Vandebroek, Sophie, 178

• verbal intonation, 446

• Viber, 453

• videoconferencing, 453

• Virgin Group, 415

• virtual assistants,