웹사이트를 만든다면 오픈에 관심이 쏠릴 텐데, 그건 그럴 만합니다. 사이트 오픈은 아주 흥분
되는 일이니까요. 하지만 웹사이트 유지보수에 신경 쓰지 않는다면 새 웹사이트를 보고 기뻐하
던 고객이 순식간에 불만 가득한 고객으로 바뀔 겁니다. 웹사이트를 만들 때만큼 정성 들여 유
지보수 계획을 세운다면 고객이 단골이 되는 경험을 하게 될 겁니다.
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