HBR Guide to Dealing with Conflict (HBR Guide Series)

What You’ll Learn

While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same goals as our colleagues, but we don’t always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position. But disagreements don’t have to be a source of unhealthy tension. So how can you deal with conflict in a way that is both professional and productive—where it improves both your work and your relationships? This guide lays out a straightforward process for addressing nebulous ...