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HBR Guide to Emotional Intelligence (HBR Guide Series)
book

HBR Guide to Emotional Intelligence (HBR Guide Series)

by Harvard Business Review
June 2017
Beginner content levelBeginner
256 pages
3h 47m
English
Harvard Business Review Press
Audiobook available
Content preview from HBR Guide to Emotional Intelligence (HBR Guide Series)

CHAPTER 1

Leading by Feel

Like it or not, leaders need to manage the mood of their organizations. The most gifted leaders accomplish that by using a mysterious blend of psychological abilities known as emotional intelligence. They’re self-aware and empathetic. They can read and regulate their own emotions while intuitively grasping how others feel and gauging their organization’s emotional state.

But where does emotional intelligence come from? And how do leaders learn to use it? The management literature (and even common sense) suggests that both nature and nurture feed emotional intelligence. Part genetic predisposition, part life experience, and part old-fashioned training, emotional intelligence emerges in varying degrees from one leader ...

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HBR Guide to Emotional Intelligence

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Publisher Resources

ISBN: 9781633692732