How to be a Brilliant Manager

Introduction

Your business acumen can make or break your team. You can have all the best people skills in the world, but if you can’t deliver your financial bottom line then the show may well be over. Continually honing your business skills should be a top priority and, for this reason, I want to devote a whole chapter to this. Really I need a whole book to adequately cover the business skills a front-line manager needs, but by looking at four core business activities and pulling out the most important brilliant tips in each, I can give you a very good head start. There are lots of good books on more specific business skills such as negotiations, ...