September 2015
Beginner
224 pages
4h 2m
English
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Chapter 6
Managing the crowd
Key wisdom from this chapter
- Love thy audience: if you think negatively of your audience, you’ll be surrounded by difficult, aggressive listeners. If you seek to love them, you’ll start to notice that they may be nervous, curious, tired or worried – and that you can help them.
- Set agreements with your audience: show them at the start what to expect and they’re more likely to enjoy your talk.
- Manage any difficult audience types: find ways to engage or neutralise difficult audience types. Typically, through being authentic and seeking to serve them, you can win over any audience member. And if you can’t, it’s probably their issue, not yours.
- Build an ongoing relationship by seeking feedback: your audience are the best ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.