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How To Deal With Difficult People: Smart Tactics for Overcoming the Problem People in Your Life by Gill Hasson

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Conclusion

Positive people

Having read this book, you'll be clearer about what makes for difficult and impossible people. You'll know that they are the ones who bring you down with their negativity, criticisms or anger. They're often self-centred and uncooperative. They're irritating, frustrating and often infuriating.

You'll know ways to identify their motives and true intentions. You will have learnt ways to deal with other people calmly, directly and honestly using assertiveness skills and techniques. You'll have strategies to stand up to others and feel more confident about knowing when to walk away.

If you do choose to spend less time with difficult and impossible people or cut them out completely, you will have more room and more time ...

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