May 2025
Intermediate to advanced
240 pages
4h 22m
English
Content preview from How to Manage People, 6th Edition
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20Dealing with disciplinary problems
Discipline is the regulation of the activities of people at work in order to obtain a reasonable degree of compliance with standards of behaviour or work requirements. Derek Torrington1 referred to discipline as an attempt to modify ‘the working behaviour of a subordinate, with the modification not necessarily involving punishment’. He also described a disciplinary interview as a way ‘of preventing a recurrence of unsatisfactory behaviour not necessarily to rebuke or dismiss’. Unwritten behavioural or cultural norms may define what is regarded as appropriate behaviour. But there may also be written rules or regulations defining what is expected.
As a line manager or team leader you may be fortunate enough ...
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