Chapter 1. Understanding Cisco Unified Communications Manager Architecture

A Cisco Collaboration deployment relies on Cisco Unified Communications Manager for its call-processing and call-routing functions. Understanding the role that Cisco Unified Communications Manager plays in a converged Collaboration network from a system, software, and hardware perspective is necessary to successfully install, configure, operate, and maintain a Cisco Collaboration solution.

This chapter describes the role of Cisco Unified Communications Manager in a Cisco Collaboration solution, including its features, functions, architecture, deployment, and redundancy options.

Chapter Objectives

Upon completing this chapter, you will understand Cisco Unified Communications ...

Get Implementing Cisco IP Telephony and Video, Part 1 (CIPTV1) Foundation Learning Guide, Third Edition now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.