Chapter 1. Understanding Cisco Unified Communications Manager Architecture

A Cisco Collaboration deployment relies on Cisco Unified Communications Manager for its call-processing and call-routing functions. Understanding the role that Cisco Unified Communications Manager plays in a converged Collaboration network from a system, software, and hardware perspective is necessary to successfully install, configure, operate, and maintain a Cisco Collaboration solution.

This chapter describes the role of Cisco Unified Communications Manager in a Cisco Collaboration solution, including its features, functions, architecture, deployment, and redundancy options.

Chapter Objectives

Upon completing this chapter, you will understand Cisco Unified Communications ...

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