Index
A
accuracy of data, 193
defining, 194-197
attribute accuracy, 194
configuration item accuracy, 194-195
relationship accuracy, 195-197
during pilot programs, 144
improving, 202-205
measuring, 197-202
counting errors, 197-200
investigating errors, 200
reporting measurements, 200-202
advertising success of pilot programs, 150-151
allocation reports, 180-181
ambiguity of requirements, 22
analyzing requirements, 31-36
derived requirements, 33-34
prioritization of requirements, 31-32
scope of project, determining, 34-36
sizing requirements, 32-33
application management, relationship with configuration management, 6
architecture documents in project plans, 95
asset databases, populating CMDB from, 71-73
asset management, configuration management ...
Get Implementing ITIL Configuration Management now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
