Chapter 3. Effective Management Implemented

Worst-Case Scenario

Soldiers prepare for battle by conducting realistic maneuvers. Athletes prepare for competition by practicing with extra resistance or weights. Politicians prepare for debates by staging mock rehearsals with skilled stand-ins for their opponents. Supreme Court nominees prepare for their Senate Judiciary confirmation hearings by participating in mock sessions called “Murder Boards.”

In preparing yourself to step into the line of fire when you open the floor to questions, assume the worst-case scenario: that all the questions you will be asked will be the most hostile possible—like those Mike Wallace fired at thousands of interviewees. If you can learn to handle that caliber of ammunition, ...

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