Index

Alexa product (Amazon), 5, 12–13

Alpha testing, 88

Amazon, 5, 12–13, 44, 45

Apple, 5

Art, 21

AS-IS process, 88–90

Attitude, innovation, 3–4

Automation, 3–4

Autonomous vehicle innovation, 9

Balance sheet benefits, 73

Bank, business model, 9

Benefits

business case, 73

Infectious Innovation Process, 96

Beta testing, pilot, 88

Bezos, Jeff, 44

Brainstorming sessions, 37–38, 42–43

Business case

benefits, 73

business need, 69

costs, 71–73

executive summary, 68

options, 69–70

recommendations, 73

strategic context, 68

Business innovation, 4

Business need, 69

Business strategy, 61–63

Cash flow benefits, 73

Classical music, 21

Client base segment, pilot, 81

Closed offices, 19, 20

Competition, 55

Compounding innovations, 12–13

Computers, 27

Conflicting ...

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