chapter10

Work Flow and Meaningful Use

Denise Hammel-Jones, Dee McGonigle, and Kathleen Mastrian

OBJECTIVES

1. Provide an overview of the purpose of conducting work flow analysis and design.

2. Deliver specific instructions on work flow analysis and redesign techniques.

3. Cite measures of efficiency and effectiveness that can be applied to redesign efforts.

4. Explore meaningful use from the health professional’s perspective.

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