Information Architecture for the World Wide Web, Second Edition

Acknowledgments

It’s not easy to write about such a new and dynamic area. Fortunately, we’ve had a lot of help from many smart, generous people. While we can’t begin to thank all of the teachers, colleagues, friends, and family members who helped, permit us to acknowledge those most influential in shaping this second edition.

We’re grateful to our technical reviewers whose words of criticism and encouragement made this a much better book. They include: Michael Angeles, Samantha Bailey, Sarah Bidigare, Tina Bissell, Bob Boiko, Michael Crandall, Michele de la Iglesia, Bram Dijkshoorn, Jennifer Enzer, Chris Farnum, Chiara Fox, Bob Halstead, Kat Hagedorn, Margaret Hanley, Keith Instone, Fred Leise, Gary Marchionini, Peter Merholz, Jessica Milstead, Whitney Quesenbery, Avi Rappoport, Larry Rusinsky, Dennis Schleicher, Shawn Stemen, Maribeth Sullivan, Steve Toub, Amy Warner, and Christina Wodtke.

We truly appreciate the generous assistance we received from Vivian Bliss and Alex Wade of Microsoft, and from Javier Velasco and other members of the evolt.org community. Our case studies only hint at the exciting and important work going on in their respective organizations.

It’s always a privilege to work with the great team at O’Reilly & Associates. Years ago, Lorrie LeJeune helped bring information architecture to the attention of O’Reilly. Little did she know she would wind up editing the second edition! Lorrie has patiently prodded, encouraged, and threatened us as any good editor must do. ...