Information Systems Management

PART 1 Governing the Stakeholders

Introduction to Part 1

The first part of this book sets offers information systems stakeholders a reflective contribution to the possible future developments in their roles and responsibilities. In this part, we will sketch a portrait of the stakeholders in information systems (IS) governance. We will show how today’s stakeholders are driven to seek shared mechanisms for organization, decision-making and audits in order to anticipate successive technological innovations. This sharing is particularly important, to the extent that it is considered a priority in the strategic agenda of organizations. We will show that IS governance encompasses the complexity of the issues arising within organizations (value creation, skills sharing, capitalization of knowledge, etc.).

In Chapter 1, we will address the issue of technological change and describe its impact on the collective organization of IS stakeholders. We will highlight, in particular, the semantic shifts in the job title of this function, which provides evidence both of the growth in opportunities provided by technology and of the acknowledgment of its strategic importance within the organization. Chapter 2 will show the link between global organizational governance and IS governance. We will identify three separate theoretical approaches that enable us to take stock of the issues related to information systems management. We will then consider information systems through, in turn, taking stock ...