March 2025
Intermediate to advanced
324 pages
11h 35m
Spanish
Content preview from Ingeniería de plataformas
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Capítulo 14. Tus plataformas son amadas
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¿Qué tiene que ver, qué tiene que ver el amor? ¿Qué es el amor, sino una emoción de segunda mano?
Tina Turner
Conocemos a un jefe de gestión de productos de plataforma que reduce sus métricas clave a "más sencillo, más rápido, más barato, y a tus usuarios les encanta ". Esto suele suscitar dos preguntas. La primera es la que plantea Tina Turner en la cita inicial de este capítulo, que nos parece una pregunta totalmente legítima: ¿por qué debería ser un objetivo para un sistema dirigido a ingenieros internos hacerlo tan bien que a los usuarios les encante utilizarlo? "Amar" implica que estás apelando a las emociones de tus usuarios. Esto es importante para una empresa que vende productos y busca establecer una afinidad de marca para que los usuarios sigan comprándolos, pero ¿es realmente algo a lo que deba aspirar una plataforma interna?
Esto enlaza con la segunda pregunta: ¿merece la pena el coste de ganarse el amor de los usuarios de la plataforma? Las grandes empresas tecnológicas pueden crear herramientas internas a medida de las que sus empleados hablan maravillas durante años (sí, estamos hablando de vosotros, los de Google y Netflix), pero pocos de nosotros podemos dedicar tanto esfuerzo y tiempo a optimizar las necesidades de nuestros usuarios: no parece tener sentido desde el punto de vista económico, a menos que ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.